Freight delays from courier partner Aramex (previously Fastway)

Author: Amanda Evans   Date Posted:4 August 2021 

Below is a message from our courier partner, Aramex.  Due to current covid restrictions, they are experiencing some delays.  Please consider your delivery timeframe when purchasing from our e-commerce site.  Any queries, please do not hesitate to contact us by phone or email.


Brisbane Covid update 

To our valued customers,

As the COVID lockdown continues across Brisbane, Aramex remains fully operational and ready to deliver for you.

We continue to comply with all health and safety directives. Our Courier Franchisees and depot team adhere to our COVID-safe plan, which includes the contact-free deliveries, compulsory wearing of masks, hand sanitising and social distancing.

We are currently experiencing some delays and significantly increased demand. We are working hard to minimise delays

Please be aware that after an unsuccessful delivery attempt, we will leave a calling card and attempt a redelivery. Please do not come to the depot to collect the parcel.

If your parcel is being delivered to an address which is not currently open (for example, a non-essential business that is closed due to the lockdown), you may choose to arrange a redirection to an alternate address.

We will provide further updates as the situation continues to evolve.


The Aramex (Brisbane) team

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